Network issues on one of our providers

Incident Report for Audalaxy

Resolved

This incident has been resolved.
Posted Nov 18, 2025 - 12:39 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 18, 2025 - 12:20 CET

Identified

One of our server providers is experiencing network issues. Listener traffic is automatically routed to other non-affected servers but some listener connections are cut and they need to re-connect.
Posted Nov 18, 2025 - 11:50 CET
This incident affected: Network and Content Delivery (Live Audio Streaming).